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Retail Seminar On Retail 360 degree: Future of Retail

A Virtual Series on Retail 360 degree: Future of Retail was organised by PHDChambers of Commerce and Industry and JIMS (Institutional Partner) on 19th February 2021. The aim of series is to bring together Retail Leaders in an opendialogue, over a common platform to discuss how business leaders must rise tothe occasion, remaining agile to not just survive, but thrive.

The themes of the 2ndedition in the virtual series were ‘Bridging Artificial Boundaries: The newidentity of Retail (Omni Channel)’; and ‘Retail Refocused: Realigning your ConsumerCompass’. The seminar gave an outlook on how FMCG and retail companies mustreboot their business models as Indian consumer/shopper journey evolves inthese changing times. In the two panel discussions of the series, discussionwas done on the importance of how the brands need to realign their businessesand business priorities to enhance consumer and shopper experience by buildinga flexible distribution network, accelerating the adoption of omni-channelacross brands.  

Thepanel members for the first panel discussion were Mr. Sameer Dhingra, Director,Retail & CPG-JAPAC Google Cloud; Ms. Riddhi Adlakha, Head DigitalMarketing, Tata Consultancy Services (TCS); Mr. Harshavardhan Chauhaan, VicePresident, Marketing & Omnichannel, Spencer's Retail & Nature's Basket;Mr. Jiten R Mahendra, Senior Vice President Marketing MAX Fashion India; Mr.Smerth Khanna, Business Head - E-commerce Dabur India


Forthe second panel discussion, the speakers were Dr. Pooja Jain, Director, JIMS(Session Moderator); Ms. Megha Malagatti, Business Development Director,L'Oreal; Mr. Sanjay Singal, Chief Operating Officer, ITC Dairy & Beverages;Mr. Nikhil Mahashwari, Associate Vice President, Somany Home Innovation Limited(SHIL); and Mr. Radhikesh Sinha, Marketing Head, Dorset Group.

The eminent leaders who were present in the session were Mr. Sanjay Aggarwal, PresidentPHDCCI, also Chairman and CEO, Paramount Communications Ltd., Mr. PradeepMultani, SVP, PHDCCI, also Multani Pharmaceuticals Ltd.; Mr. Saket Dalmia, VicePresident, PHDCCI, also, Managing Director, PG Indsutry Ltd.; Mr. ShashvatSomany, Chairman, Retail Committee, PHDCCI, also VP Strategy, HSIL Ltd.; andMr. Saurabh Bansal, Co-Chair, Retail Committee, PHDCCI, also Joint ManagingDirector, Dorset Group.

Thediverse and dynamic group of speakers and panellists provided in-depth insight,as well as, actionable and practical tools of engagement models, methodsand mechanisms (3Ms) to shape the future of retailers. The Virtual Series isformally supported by Niti Aayog. Hindware Appliances was the presenting Partner,Co-powered by DorsetIndustries Pvt Ltd, Gold Partner Holostik Group and JIMS (Rohini) asInstitutional Partner.