Home

Faculty

Home > Faculty

[email protected]

Dr. Neelam Dhall

- Management

Specialisation: Management

Dr. Neelam Dhall, Professor and Dean (Research & Development), JIMS Rohini.


She is an academician, researcher, consultant and trainer with more than 24 years of experience in the field of Organizational Behaviour & Human Resource Management. She holds a Ph.D. in Management from G.G.S.I.P. University; Masters in Psychology from Delhi University; MBA (HR) from G.J. University and PG Diploma in IR&PM from S.P. College of Communication & Management. After a brief stint in Corporate Training, she has been actively engaged in academics for the past two decades. Her research papers have been extensively published & cited in reputed refereed journals. She has also authored three e-learning modules on ‘Training & Development’ for MOOCs platform-‘SWAYAM’. Moreover, she has been regularly reviewing research papers for journals like Operations Research Perspectives by Elsevier; Production, Planning and Control by Taylor & Francis; European Journal of Training and Development by Emerald, to name a few.

With a strong background in Behavioural Sciences, she has an expertise in psychometric testing in the areas of personality profiling, competency mapping, EQ assessment for budding managers and corporate practitioners. She has conducted several training sessions on self-awareness, transactional analysis, emotional intelligence, workplace delight, conflict management, team-building and leadership development for participants from Tata Power, ROINET Solution, Power Grid Corporation, CRM NEXT, Karbonn Mobiles, Atlas Cycles, HCL Technologies, Hotel The Park, Punjab & Sind Bank, Sky Line Power Solutions and many others. Besides this, she is actively engaged in providing consultancy services to corporates. Some of her recent consulting assignments include- Assessment of Career Management Practices, Formulation of Work from Home Policy and Review of Leave & Holiday Policies for ROINET Solution and Identification of Training & Learning needs for Corporate Shiksha. With a good blend of experience in corporate training, consultancy, teaching and research spanning more than two decades, she has been dedicatedly strengthening corporate-academia interface at JIMS, Rohini.

 

Teaching

  • Organisational Behaviour and Operations Management.
  • Contemporary Issues in HRM, Total Quality Management, Corporate Culture, Transactional Analysis and Psychometric Testing.

Research & Publication

  • Dr. Neelam Dhall, (2020) "'TQM in Indian auto component SMEs: Role of Contextual or Institutional Factors’ " in International Journal of Entrepreneurship and Small Business"[Vol.40 No.4, pp.488 - 515] []
  • Dr. Neelam Dhall, (2020) "‘Aligning HR roles for Promoting Sustainability in Retail Sector: A Conceptual Framework’ " in PURAKALA"[Vol-31, Issue-34, 61-77.] [ISSN:0971-2143 ]
  • Dr. Neelam Dhall, (2020) "Mental Health Issues with Entrepreneurs in a Start-up Journey: Concerns & Remedies" in Tathapi"[Vol-19, Issue-43, pp-88-102] [ISSN:2320-0693 ]
  • Dr. Neelam Dhall, (2020) "A study on Crop Residue Burning (CRB) in Haryana: Issues & Suggestive Policy Measures" in Journal of Management & Public Policy"[Vol.-11, Issue. 2, pp. 7-18 ] [ISSN 0976-0148 (Online) ]
  • Dr. Neelam Dhall, (2018) "‘Sustainable HR practices in Retail Sector: A Conceptual Framework’ " in International Conference on Sustainable Management organized by IIM, Kashipur"[] []
  • Dr. Neelam Dhall, (2018) "'Mediating effect of TQM on relationship between Organisational Culture & Performance: Evidence from Indian SMEs'" in TQM & Business Excellence ©Taylor & Francis(Routledge)DOI: 10.1080/14783363.2018.1511372"[] []
  • Dr. Neelam Dhall, (2016) "Effect of TQM principles on performance of Indian SMEs: The case of automotive supply chain. " in The TQM Journal, 28(3), 1-24. ©Emerald Group Publishing"[] []
  • Dr. Neelam Dhall, (2016) "Mapping the linkage between organizational culture and TQM: The case of Indian auto component industry. " in Benchmarking: An International Journal, 23(1), 208-235,©Emerald Group Publishing"[] []
  • Dr. Neelam Dhall, (2013) "Quality management in new automotive supply chains: A study of select Indian auto component SMEs." in International Journal of Automotive Technology and Management, 13(4), 391-410. Copyright © Inderscience Enterprises Ltd."[] []
  • Dr. Neelam Dhall, (2012) "‘Business Excellence through Quality Initiatives: A study of Indian auto component SMEs’ " in National Conference organized by G.G.S.I.P. University,Delhi"[] []
  • Dr. Neelam Dhall, (2012) "Inter linkages between organizational culture and quality management system: A study of small and medium enterprise in Indian auto component sector. " in DIAS Technology Review, 9(1), 27-36."[] []
  • Dr. Neelam Dhall, (2010) "‘Quality Management Practices in Indian Manufacturing Companies: An overview’" in National Conference, G.G.S.I.P. University, Delhi "[] []
  • Dr. Neelam Dhall, (2008) "‘Employability of Indian Talent Pool: Concerns & solutions’ " in National Conference, G.G.S.I.P. University, Delhi"[] []
  • Dr. Neelam Dhall, (2007) "‘Performance Measurement through Balanced Scorecard Approach: A conceptual framework’ " in National Conference organized by G.G.S.I.P. Univer"[] []
  • Dr. Neelam Dhall, (2007) "Influence of organisational HRM on culture, commitment and performance: A conceptual framework." in Personnel Today, 27(4), January-March. "[] []
  • Dr. Neelam Dhall, (2006) "‘Analyzing the Impact of Communication of Organizational Ideology on it’s Culture: A comparative study of two software companies'" in International Conference,IIM, Ahmedabad"[] []
  • Dr. Neelam Dhall, (--) "The Dynamics of Green HRM: Present and Future Perspective’" in Shodh Sanchar Bulletin "[Vol.-10, Issue- 38, ] [ISSN 2229-3620]
  • Dr. Neelam Dhall, (--) "Sustainable Development through Green Banking: A study on Indian Banking Sector" in International Journal of Recent Advances in Multidisciplinary Research"[Vol. -7, Issue-7, pp. 6089-6094] [ISSN:2350-0743 ]

Management Development Programme

  • ‘Managing Conflicts at Work place’ in -Role of Emotional Intelligence in Conflict Resolution at workplace -Conflict Resolution using Transactional Analysis by Dr. Neelam Dhall - One-day, 16th September’ 2017  
  • ‘Managerial Effectiveness through Innovative Leadership‘ in -Enhancing Leadership potential through Transactional Analysis by Dr. Neelam Dhall - One-day, 17th December’ 2012  
  • ‘Enhancing Group Discussion Skills’ for Senior Officers, Punjab and Sind Bank in -Mock Group Discussion Sessions; -Group Discussion Tips & Tricks with focus on Communication Skills, Body Language & Behavioral Aspects by Dr. Neelam Dhall - One-Day, 12th January' 2019  
  • 'Developing Leadership Potential' in -Role of Emotional Intelligence in Leadership Effectiveness -Enhancing Leadership Potential through Transactional Analysis --Understanding Team Dynamics & Risk Taking -Learning the tricks of Situational Leadership by Dr. Neelam Dhall - One- Day. 9th March'2019  
  • ‘Developing Professionals for Leadership Roles’ for Ist batch of Sr. Managers, Punjab & Sind Bank at NIBSCOM, Noida in -'Discovering one’s Leadership Style' -'Enhancing Leadership potential through Transactional Analysis’ -'Self Awareness through Johari window' -'Understanding Team Dynamics & Risk Taking' -'Learning the tricks of Situational Leadership' - by Dr. Neelam Dhall - One Day, 20th May'2019  
  • 'Developing Professionals for Leadership Roles’ for 2nd batch of Senior Managers, Punjab & Sind Bank at NIBSCOM, Noida. in -'Enhancing Leadership Potential' -'Interpersonal Effectiveness through Transactional Analysis' -'Self Awareness through Johari Window' -'Understanding Team Dynamics' -'Leadership and Risk Taking' by Dr. Neelam Dhall - One Day, 31st May'2019  
  • 'Enhancing Managerial Competence for achieving Personal and Organizational Excellence' in -‘Enhancing Self-Awareness and Interpersonal Relationships through Transactional Analysis’ -‘Emotional Intelligence for Managerial Excellence’ -‘Team Building’ by Dr. Neelam Dhall - One-day, 21st May'2011  
  • ‘Enhancing Group Discussion Skills’ for Senior Officers, Punjab & Sind Bank in Mock Group Discussion Sessions, Tips & Tricks for Effective Group Discussions by Punjab & Sind Bank Training Centre, Rohini. - One-Day 15th Nov'2019,15th Nov'2019  to 15th Nov'2019
  • ‘Managing Self for Leading others & Achieving Excellence through Emotional Intelligence’ for Officers, Punjab & Sind Bank in Self Awareness through Johari Window, Enhancing Interpersonal Relationships through Transactional Analysis by JIMS, Rohini - One Day, 22nd February'2020,22nd Feb'2020  to 22nd Feb'2020
  • The Art of Thinking Clearly & Deciding Effectively in Self-Development through Transactional Analysis Understanding Behavioural Dynamics for Team Effectiveness by Organized for Power Grid Corporation of India at Hote Vibe by The Lalit, Faridabad - Three Days,11th March'2021  to 13th March'2021
  • Staying Motivated at Work in Achieving Work place delight through Emotional Intelligence by Organized for Punjab & Sind Bank On-line - One Day,6th March'2021  to 6th March'2021
  • Developing Corporate Leaders through Transactional Analysis in Managing Self for Leading Others -Facets of Transactional Analysis -Enhancing Interpersonal Relationships through Johari Window Achieving Excellence through Transactional Analysis -Understanding Life Positions & Magic of Strokes for Effective Leadership by JIMS, Rohini - One Day,2021-02-26  to 2021-02-26
  • Staying Motivated at Work in Achieving Work Place delight through Emotional Intelligence by Organized for Punjab & Sind Bank, On-line - One Day,2021-03-03  to 2021-03-03

Conferences

  • Dr. Neelam Dhall, presented in Winner’s Conference’ Organized By CII[May' 2010 ]
  • Dr. Neelam Dhall, presented in Quality Management in Organizations. Organized By G.G.S.I.P. University[Feb' 2010 ]
  • Dr. Neelam Dhall, presented in ‘Professional education in knowledge economy’ Organized By G.G.S.I.P. University[July' 2008 ]
  • Dr. Neelam Dhall, presented in Corporate strategies & innovations in the emerging global economy Organized By G.G.S.I.P. University[Nov.' 2007 ]
  • Dr. Neelam Dhall, presented in Sixth Asia Pacific ABC Conference on ‘Management communication'. Organized By IIM, Ahmedabad[Dec' 2006 ]
  • Dr. Neelam Dhall, presented in International Conference on 'Sustainable Management' Organized By organized by IIM, Kashipur [25-27 May’2018. ]
  • Dr. Neelam Dhall, presented in ‘Smart Marketing in the Digital Age' Organized By IIM Indore in collaboration with NASMEI [26-28 July'2019 ]
  • Dr. Neelam Dhall, presented in Marketing Conclave on ‘Influencer Marketing’ Organized By Marketing Club of JIMS, Rohini at IIC, New Delhi[Dec' 2018 ]
  • Dr. Neelam Dhall, presented in 'Innovative Strategies for Transforming Organizations’ Organized By G.G.S.I.P University, Delhi[Oct’2012. ]
  • Dr. Neelam Dhall, Disha Garg presented The dynamic shift in HR landscape due to COVID-19: An exploratory study in International Conference on 'Changing Business Paradigm' Organized By MDI, Murshidabad[2021-03-19 to 2021-03-21]
  • Dr. Neelam Dhall, Dr. Bhavneet Kaur, Ms. Anuradha Jain presented Effect of Customer Relationship Management (CRM) on Customer Satisfaction: A Case of Indian PSU Bank in International Conference on 'Marketing, Technology & Society' Organized By IIM, Kozhikode[2020-12-07 to 2020-12-09]

Seminar

  • 'Kaizen, 5S & 3R’ by PHD Chamber & K-A-F, Germany at PHD House, New Delhi - Dec’2009.
  • Webinar on ‘Global Mega trends in the automotive industry & outlook for FY 2016-17’. by Economic Times Live - 6th May’ 2016.
  • Higher education, global partnerships: Towards, expansion, excellence and inclusion. by CII - Feb' 2010
  • Innovation, Performance and Sustenance: New Age Drivers for Organisational Excellence by Delhi Institute of Advanced Studies - 19th January' 2013
  • 'YUVApreneurship: From Passion to Pragmatism' by Tarkash, E-cell at JIMS, Rohini - 01/23/2019

Cases