Journal of Information, Communication and Computing Technology (IJICCT)
In todayβs data-driven business environment, analytics has emerged as a critical enabler of product success, yet organizations often struggle to convert vast data into actionable strategic insights. This study addresses this challenge by developing and qualitatively validating an integrative framework that explicates how analytics capabilities influence product strategy across the product lifecycle. Using a systematic literature review and four semi-structured expert interviews, the study captures perspectives from both academic and industry practitioners, ensuring methodological rigor and practitioner relevance. The resulting framework comprises foundational technological analytics capabilities, organizational readiness and cross-functional integration, ethical governance, and performance-oriented mechanisms. Findings demonstrate that analytics enhances iterative product refinement, predictive modeling, behavioral telemetry, adaptive experimentation, and AI-enabled simulation, while complementing human judgment, leadership prioritization, and cross-functional collaboration. Experts emphasized leading indicators, North-Star metrics, and continuous learning as mechanisms translating data into measurable improvements in adoption, engagement, and financial performance. Ethical governance emerged as essential for maintaining trust, regulatory compliance, and sustainable analytics practices. Practically, the framework offers organizations a structured pathway to embed analytics systematically into product development, balancing empirical evidence with strategic creativity. The study contributes theoretically by advancing understanding of the socio-technical dynamics of data-driven product innovation and provides actionable guidance for firms seeking to achieve measurable product and market outcomes.
Data analytics; Data-driven product strategy; Data analytics capabilities; Product performance; Strategic decision-making; Data-driven innovation; Organizational alignment.
Journal: JIMS8I IJICCT
Volume: 13, Issue II
Year: 2025
Pages: 867-879
Jagan Institute of Management Studies (JIMS) 3, Institutional Area, Sector- 5 Rohini, New Delhi-110085, India
Phone: 011-45184001/02/03
Email: [email protected]
Dr. Deepti Sharma Professor (Information Technology)
[email protected]
Dr. Archana B. Saxena
Professor (Information Technology)